72-Hour Despatch Guarantee Terms & Conditions

Guaranteed shipping within 72 hours - On all Livestock Identification tags
(Please note: SAME-DAY REPLACEMENT ORDERS remain the same, for orders received by 4.30pm Monday – Friday)

Terms and conditions
1. This guarantee applies to all Allflex official identification tags that have been purchased directly or through trade.
2. This guarantee will only apply to orders that are placed on working days (Monday to Friday) and excludes orders placed on Weekends and Bank holidays
3. All Printed tag orders must be registered [ with LUIS] on the same day the guarantee starts - order confirmation being generated/received – this excludes orders with the following
 a. Registration issues
 b. Accounts queries
 c. Waiting for customer response or payment
 d. Stock availability
4. This guarantee does not apply to:
 a. Metal tags
 b. Blank tags
 c. Consumables (except applicators)
5. This guarantee does not apply if there are any shipping issues caused by a third party.
6. It is the responsibility of the consumer to contact our company within 30 days of receipt if they feel we have not delivered on this guarantee. If after investigation, our findings reveal that the guarantee has not been kept, then a 20% goodwill gesture will be added to your account.
7. General Terms and conditions apply to all purchases.
8. Offer may be withdrawn at any time without notice.

Updated: January 2024